Contact
Talk to our patient support team.
Questions about an order, a delivery or your medication? Our UK team answers seven days a week.
- Monday to Friday
- 8am – 8pm
- Saturday and Sunday
- 9am – 5pm
We reply within one working day.
Registered pharmacy premises
Unit 3 Long Meadow Industrial EstatePontrilasHerefordHR2 0UAUrgent medical help
Call 111 for urgent advice, or 999 in an emergency. Do not use email for anything urgent.
Questions about your medication
So our pharmacists can see your record before they answer, please message us from your account rather than by email. You can sign in to send a secure message, check a delivery or review your prescriptions.
Sign in to message usPlease don't send clinical details, prescription requests or personal medical information by email — it isn't a secure channel. Use your account or call us instead.